Shipping rates by country

Shipping Information

Free Worldwide Shipping

We offer Free Worldwide Shipping on orders over USD $200.

For orders below USD $200, shipping charges are calculated based on destination and chargeable weight.

Estimated Shipping Rates

Estimated Shipping Rates

United States

Chargeable Weight Shipping Fee
Up to 1kg USD $14.99
1–2kg USD $16.99
2–3kg USD $21.99
Over 3kg USD $29.99

United Kingdom & Selected European Countries & CANADA

Chargeable Weight Shipping Fee
Up to 1kg USD $16.99
1–2kg USD $19.99
2–3kg USD $24.99
Over 3kg USD $34.99

This rate generally applies to major European destinations, including the United Kingdom, Germany, France, Italy, Spain, the Netherlands, Belgium, Austria, Denmark, Sweden, and Ireland.

Shipping rates for certain European destinations, territories, islands, remote areas, and special administrative regions may vary.

Rest of World

Chargeable Weight Shipping Fee
Up to 1kg USD $19.99
1–2kg USD $24.99
2–3kg USD $34.99
Over 3kg USD $44.99

Shipping charges are based on chargeable weight, which may include volumetric (dimensional) weight as determined by the carrier.


The shipping regions above are provided for general guidance only. Certain territories, islands, remote areas, military addresses, and special administrative regions may be subject to different shipping rates, carrier restrictions, or additional charges.

Duties & Taxes

United States

For orders shipped to the United States, applicable import duties are paid by STORETS.

Additional taxes or fees may apply depending on local regulations.

International Orders

For destinations outside the United States, duties, taxes, VAT, customs fees, and other import charges may be assessed by local customs authorities and are the responsibility of the customer.

These charges are not included in the order total unless otherwise stated at checkout.

Order Processing

Orders are typically processed within 2–3 business days.

During sale periods, holidays, backorder situations, or other high-volume periods, processing and shipment may be delayed. Some orders may require up to 2–3 weeks before shipment.

Backorder & Pre-Order Items

Certain items may be offered on a backorder or pre-order basis.

Orders containing backorder or pre-order items will be shipped once all items become available.

We are unable to split shipments without additional shipping charges. Customers who request multiple shipments may be required to pay additional shipping fees.

Estimated availability dates are provided whenever possible but are subject to change.

Shipping Carriers

STORETS primarily ships orders via DHL Express. Depending on destination, carrier availability, and local delivery conditions, alternative carriers may be used.

Address Changes

We are unable to modify shipping addresses after an order has been placed.

If you need to update your address, please contact us as soon as possible to request order cancellation and place a new order using the correct shipping information.

P.O. Boxes, APO & FPO Addresses

We are unable to ship to P.O. Boxes, APO, or FPO addresses.

Please provide a valid residential or business address for delivery.

Remote Areas & Additional Charges

Certain remote or hard-to-service locations may incur additional shipping charges that cannot be calculated at checkout.

If additional shipping fees are required to complete delivery, our customer service team will contact you before shipment. Customers may choose to proceed with the additional charge or cancel the order for a full refund.

STORETS reserves the right to cancel and refund any order where shipping costs substantially exceed the amount collected at checkout.

Undeliverable & Refused Shipments

If a shipment is refused, abandoned, undeliverable, or returned due to customer-related reasons, including refusal of delivery, failure to collect the package, refusal to pay applicable customs charges, or providing an incorrect shipping address, the order will be considered fulfilled and will not be eligible for any refund, store credit, or replacement.

This policy also applies to orders shipped to the United States where applicable import duties have been paid by STORETS.

Delivery Restrictions

While we strive to ship worldwide, certain destinations may be unavailable due to carrier restrictions, customs regulations, sanctions, armed conflicts, or other circumstances beyond our control.

STORETS reserves the right to cancel orders that cannot be delivered safely or reasonably. In such cases, customers will be notified and refunded accordingly.

Important Information

  • Shipping fees are non-refundable.

  • Orders cannot be cancelled once they have been shipped.

  • Customers are responsible for providing accurate shipping information.

  • Additional shipping charges may apply if a shipment is returned due to an incorrect or incomplete address.

  • STORETS is not responsible for delays caused by customs inspections, carrier disruptions, weather conditions, or other circumstances beyond our control.